Management Business Solutions - Valuing Relationships - Delivering Results

Collections Manager

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Location
Grandville, MI
Job Type
Direct Hire
Date
Jun 19, 2017
Job ID
2492132
APPLY:
Send a resume:  apply@mgmtbsolutions.com
Visit our website:   www.mgmtbsolutions.com
 
SUMMARY:
Management Business Solutions is actively seeking a Collections Manager for a credit union located in Grandville, MI. This person will be responsible for negotiating payment arrangements and credit counseling as appropriate to assist members with their financial obligations.Additionally, this person will serve as a liaison in coordinating collection efforts with third parties and will prepare proper record keeping documentation required for the recovery and liquidation of loans and assets.
                                               
RESPONSIBILITIES:
  • Provide excellent customer service to all credit union members.
  • Collect early and mid-stage delinquent accounts.
  • Recommend and process loan extensions or workouts.
  • Properly apply laws relating to debt collection, repossessions, privacy and bankruptcy.
  • Negotiate repayment arrangements.
  • File court papers as needed.
  • Ability to recognize internal process failures that might cause erroneous reporting of delinquency.
  • Audit loans and explain calculations to co-workers and members.  
 
QUALIFICATIONS:
  • 5 years collections experience.
  • Management experience required.
  • Bilingual in English and Spanish highly preferred.
  • Associates Degree preferred.
  • Experience with Credit Union Base software preferred.
  • In-depth knowledge of collection laws and general familiarity with bankruptcy laws.
 
MANAGEMENT BUSINESS SOLUTIONS IS AN EQUAL OPPORTUNITY EMPLOYER