Management Business Solutions - Valuing Relationships - Delivering Results

Staffing Support Clerk

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Grand Rapids, MI
Job Type
Direct Hire
Oct 03, 2018
Job ID
You may email a resume to us (include the position title in subject):
This is an entry level opportunity where our team of account managers and recruiters will help grow your skills in an open, collaborative work space. As a Staffing Support Clerk, you will perform routine and non-routine office functions in an ethical manner consistent with Management Business Solution’s mission, vision, and cultural values.  The ideal candidate must understand appropriate paperwork and procedures within the company, be able to prioritize, work independently, research and resolve candidate/client inquiries, and determine the most efficient method to resolve problems while complying with corporate and regulatory procedures.

Full time hours Required.
Monday - Friday 8:00 am-5:00 pm *No weekends
  • Schedule appointments, manage recruiters schedules, and direct client/candidates when necessary.
  • Answer phones on a multi-line system to include directing calls, transferring voicemails, and leaving messages with appropriate information
  • Perform clerical duties such as data entry, filing, and ordering and maintaining office supplies and handle internal office billing needs.  
  • Send and receive both regular mail and e-mail on a daily basis
  • Generate and maintain interview documents on a computer using Microsoft Office software.
  • Work requires continual attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines.
  • Must be able to sit at the front desk for long periods of time during the day, work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands professionally.
  • Provide excellent customer service and professionalism when interacting with clients, prospective clients and candidates, anticipating and exceeding the needs of all clients and customers
  • Perform tasks and support services associated with scheduling and planning for meetings, conferences, or other related duties for internal and external contacts.
  • Maintain job postings sites and keep them up to date daily.
  • Interface with all company vendors as needed.

  • High school diploma or General Equivalent Degree (G.E.D.). Pursuing an Associate or Bachelor’s Degree required.
  • Ability to educate and engage candidates about opportunities with our clients.
  • Self-discipline and strong time management skills.
  • Ability to take the “big picture” into account.
  • Proficiency with MS Office Suit.
  • Must have exceptional documentation skills and the ability / willingness to follow through within a structured Applicant Tracking System.
  • Great Customer Service Skills

Intangible Skills You Will Be Trained On:
  • Communication
  • Enthusiasm & Attitude
  • Importance of Teamwork
  • Professionalism
  • Problem Solving & Critical Thinking

So, what do you say? We would love to have you join our team!

About Management Business Solutions Services:
Management Business Solutions, Inc. (MBS) is a Minority Owned Business, a certified Women’s Business Enterprise (WBE), Woman-Owned Small Business (WOSB), and 8(a) Certified Company.  We encompass more than 50 years of management, recruiting, placement and staffing experience. We have national capabilities offering clients personalized and relationship driven solutions specializing in placing candidates in the areas of Healthcare, Accounting, Human Resource, Office Administration, Information Technology, Manufacturing, Construction, Sales and Marketing, Government and Engineering.
Company Highlights
    2008- Minority Business Advocate of the Year from the Grand Rapids Chamber of Commerce
    2008- Diversity Leader from Corp Magazine
    2009- Best Small Business Award from the SBA
    2009- Entrepreneur of the Year from the Grand Rapids Chamber of Commerce
    2011- Women’s Business Enterprise Star from the Women’s Business Enterprise National Council
    2017- Business of the Year Award from GROW
    2017- LocalMotion award from Local First
    2018 EPIC Award Finalist from the Grand Rapids Chamber of Commerce